Telephone Systems

  • Telephone System
  • Call Recording
  • Call Management
  • Maintenance

At HTL Telecom Limited we only offer the best onsite telephone system, this is why we use Panasonic and Panasonic are one of the leading manufactures in the UK.

Are you looking to reduce your capital costs through high-quality, flexible communications? Want a technology that can increase the return on your investment and the mobility of even the smallest of work forces?

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The new smart hybrid IP PBX NS700 from Panasonic delivers all of this and much more.  Designed specifically for small or medium-sized businesses looking to take advantage of Panasonic’s reputation for quality technology, without needing a huge budget, the NS700 unified communications solution is a small system with the ability to manage big future growth.

Easy to install and maintain, it is a cost-effective legacy and IP communication system for companies with up to 250 users in a single site that can be flexibly configured and  expanded, making it the ideal alternative to cloud-based solutions.

Choose The Smart Hybrid PBX System That Can Grow The Way You Want

Call recording used to be solely the preserve of larger enterprises but today businesses of all sizes can see the value of investing in call recording technology in order to improve customer service, train their staff, resolve commercial disputes and in many cases adhere to compliance standards.

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Office Voice Recorders are cost effective, flexible and feature rich whilst remaining easy to use. Whatever the type or size of business there is an Office Voice recorder solution to fit. Easy, fast searching and playback of recordings, advanced features such as agent screen recording and QC scoring, PCI DSS compliance for card payment system, application integration with CRM systems, call management reporting with one click playback of calls from reports.

Whether it is a single and multi-site call management application, constantly monitoring how well your company or organisation is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organisation.

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  • Features at a glance
  • Options
  • Easily search for and playback recordings
  • Send recordings by email
  • Can be installed on lines/trunks, SIP or extensions
  • Stamp recordings with a star rating
  • Add notes & Bookmarks to recordings
  • Secure 128 bit encrypted recordings
  • Easily search for and playback recordings
  • Can be installed on lines/trunks, SIP or extensions
  • Send recordings by email
  • Stamp recordings with a star rating
  • Add notes & Bookmarks to recordings
  • Secure 128 bit encrypted recordings
  • Works with other Office Solutions products to provide call centre (P and dialling facilities)
  • Can be implemented with USB modules or PCI cards
  • Custom integration providing links to recordings into customers CRM records

HTL Telecom Limited offer a wide range of bespoke support packages for all of our products that we supply.

Support

We understand how important your telephone system is to your business and can provide a level of support that is in line with your requirements.

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Whether you take out an annual contract with us, or call us when you need help, we have guaranteed response times to ensure your business is disrupted as little as possible in the event of a breakdown.

HTL Telecom Limited have our own fully trained engineers that would be allocated accordingly to your fault.

For more information call our support line on

0121 360 4824